top of page

LEGAL

​Privacy & Cookies Policy

Last updated: 02/05/2026

​

Background:

​

AWL SynthCraft understands that your privacy matters and that you want to know how your personal data is handled. We are committed to protecting your information and using it responsibly.

This policy explains how we collect, use, and protect your personal data when you visit awlsynthcraft.com (“our website”). It is designed to comply with applicable data protection laws, including UK GDPR.

By continuing to use our website, you agree to this Privacy Policy. If you do not accept it, please stop using the website.

​

1. Information About Us

This website is operated by AWL SynthCraft, which acts as the data controller for any personal data collected through the site.

​

Contact: andy@awlsynthcraft.com
Website: awlsynthcraft.com

​

2. Personal Data We Collect

We may collect the following types of data:

  • Identity data: name or username

  • Contact data: email address

  • Transaction data: details of purchases made

  • Technical data: IP address, browser type, device information

  • Usage data: how you interact with our website

  • Marketing data: email preferences and engagement (if subscribed)

We do not store payment card details. All payments are handled by secure third-party providers.

​

3. How We Collect Data

We collect data in the following ways:

  • When you make a purchase or contact us

  • When you subscribe to emails or download content

  • Automatically via cookies and analytics tools

  • Through third-party services involved in payments or website functionality​

 

4. How We Use Your Data

Your data is used to:

  • Process orders and deliver digital products

  • Provide customer support

  • Send order confirmations and access information

  • Send marketing communications (only with your consent)

  • Improve website performance and user experience

  • Meet legal and regulatory requirements

  • ​

5. Legal Basis for Processing

We rely on the following lawful bases:

  • Contract: to fulfil your purchase

  • Legitimate interest: improving services and preventing fraud

  • Consent: for email marketing

  • Legal obligation: for tax and compliance purposes​

 

6. Third-Party Services

We work with trusted providers to operate our business. These may include:

  • Payment providers (e.g. Wix Payments, Stripe, PayPal)

  • Email marketing platforms

  • Website hosting (Wix)

  • Analytics tools

These providers process data on our behalf and are required to comply with data protection laws.

​

7. Cookies

We use cookies to:

  • Ensure the website works correctly

  • Analyse traffic and usage

  • Improve performance

You can manage cookies through your browser settings. Disabling cookies may affect some features of the site.

​

8. Data Retention

We keep your data only as long as necessary:

  • Purchase data: retained for legal and accounting purposes

  • Marketing data: until you unsubscribe

  • Usage data: anonymised where possible​

 

9. International Transfers

Some service providers may process data outside the UK. Where this happens, appropriate safeguards (such as standard contractual clauses) are in place to protect your data.

​

10. Your Rights

Under UK GDPR, you have the right to:

  • Access your personal data

  • Correct inaccurate information

  • Request deletion of your data

  • Restrict or object to processing

  • Withdraw consent at any time

To exercise your rights, contact: [Insert your email]

You also have the right to lodge a complaint with the Information Commissioner’s Office (ICO).

​

11. Security

We take reasonable steps to protect your personal data, including:

  • Secure hosting and systems

  • Encrypted transactions

  • Limited access to data

Payment information is handled entirely by third-party providers and is not stored on our servers.

​

12. Updates to This Policy

We may update this policy periodically. Any changes will be posted on this page, and the “Last updated” date will be revised accordingly.

bottom of page